** IMPORTANT NOTICE ** March 13, 2020
CNBC's Customer Care agents are located in the U.S. and abroad. Due to emergency measures taken in some parts of the country and world in order to contain the spread of Coronavirus disease (COVID-19), many team members are currently not be able to commute to the offices where our phone lines are supported.
As a result, we will be closing our phone lines until further notice -- until we receive confirmation it is safe for our agents to commute to the offices again.
If you need assistance, we ask that you fill out your request through our webform, and we will do our very best to respond to you as quickly as possible. Alternatively, you can send us an email at firstname.lastname@example.org.
If do not have access to the internet and need to speak with an agent, you can call 816-680-6783 and leave a message. We will do our best to return your call within 2 business days.
Thank you so much for your patience and understanding.