To remove an old credit card from your PRO account, you must first add a new credit card and update your payment renewal method. Please follow the steps below:
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Navigate to CNBC.com and click SIGN IN in the upper right area of the screen.
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Enter your PRO email and password to sign in.
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Wait for page to fully refresh and then go to MY ACCOUNT > PROFILE to open the menu.
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Select SUBSCRIPTIONS on top.
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Navigate to Payment Options tab to add or remove payment options, as shown below:
If you need assistance with the steps above, please contact CNBC Customer Care by filling out your request in this webform with your PRO account email address. Alternatively, you can email us at customercare@cnbc.com.
Please note CNBC's Customer Care team is not authorized to take your credit card information over email, webform, or phone.
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