To receive push notifications/ alerts from the CNBC Android app, please make sure that notifications are enabled on both your device Settings and in the CNBC App Settings.
To confirm, you can follow the steps below.
On your Device:
- Open your device Settings menu.
- Tap on Apps.
- Tap Apps Management
- Locate and tap on the CNBC App.
- Tap on Manage Notifications.
- Tap the toggle switch to On position.
- You can also select the Breaking News you want to be notified of:
Click on an option, and then Allow Notifications:
Note: Samsung users don't see the option to choose breaking news alerts:
On the CNBC App:
- Open the CNBC App.
- Tap the Menu icon ("hamburger menu") on the top left
- Scroll down and tap on Settings.
- Under App Preferences, ensure Breaking News Alerts is toggled to the On position.
- Tap the back arrow at the top to exit the Settings menu.
Please note that it may take up to 24 hours for the changes to take effect. If you are still unable to receive notifications after this period, please contact customercare@cnbc.com, and our technical team will investigate.