If you are having trouble logging in with your password, you can use the One Time Passcode to be able to quickly log into your account without your password.
- Click Sign In on upper right area of your browser (if you're using a mobile browser, go to MENU on bottom right then scroll down to find Sign In). If you are using a mobile app, you can find Sign In under Settings. A pop-up will appear. Click on Sign In with a One-Time Passcode

- Enter the email address associated with your CNBC account and click on Request One-Time Passcode.

- You will be prompted to enter your passcode. Leave this window open and check your email. If there is an account associated with the email address you entered, you will receive an email with a six-digit one-time passcode.

Return to your login modal and enter the passcode. If your code expires, you can request a new code by clicking "Request a new one."

Please note: using the one-time passcode will not change your current password.
If you would like to permanently change your password, please follow the instructions HERE.